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Night Service Manager

Location: David Lewis,. Mill Lane, Warford. SK9 7UD
Hours: 37.5 hours (rota-based)
Reports to: Registered Managers

About the Role:

We’re looking for an experienced and passionate Night Service Manager to lead and oversee our residential night services.

This is a hands-on leadership role where you’ll be visible, present, and proactive, conducting regular night visits, supporting teams across services, and ensuring the highest standards of care are consistently delivered.

You’ll act as a key link between night teams, residential homes, and senior leadership—helping to create a safe, caring, responsive and well-led service at all times.

What You’ll Be Doing:

Carry out regular night visits to residential homes, monitoring quality, practice, and compliance.
Provide hands-on support and leadership to night teams across services.
Act as Duty Manager on a rota basis, responding to incidents and emergencies.
Ensure services are safe, effective, and fully compliant with CQC standards and legislation.
Observe staff practice, provide feedback, and address performance issues.
Support staffing, rotas, absence management, and workforce planning.
Lead on quality assurance, audits, and continuous improvement plans.
Work closely with Registered Managers, clinical teams, and multi-disciplinary professionals.
Promote a positive, person-centred culture that values dignity, choice, and independence.
Ensure accurate, secure, and up-to-date care records are maintained.

What We’re Looking For:

Essential:

Experience in a leadership role within health & social care.
Strong understanding of CQC regulations and safeguarding.
Experience managing teams, rotas, and staff performance.
Confident decision-maker, able to respond to complex or emergency situations.
Excellent communication and organisational skills.
Ability to work independently during night hours while supporting multiple services.

Desirable:

Level 4 qualification in Health & Social Care and/or Management (or Level 3 with willingness to work towards).
Experience working with adults with neurological or physical conditions.
Knowledge of MCA, DoLS, medication management, and behaviour support.

What Makes You Stand Out:

A visible leader who leads by example and motivates others.
Calm, resilient, and able to handle the unexpected.
Passionate about delivering high-quality, person-centred care.
Able to build strong relationships with service users, families, and professionals.
Committed to continuous improvement and professional development.

What You’ll Get:

Competitive salary (dependent on experience).
Ongoing training and career development.
Supportive leadership team and collaborative culture.
Opportunity to make a real impact across multiple services.

Why Join Us?

You’ll be joining a service that is committed to delivering care that is:

Safe.
Effective.
Caring.
Responsive.
Well-led.

This is a fantastic opportunity to take on a high-impact leadership role at night, where your decisions and presence truly make a difference.

Apply Now:

Ready to take the next step in your leadership career?
Apply today and help us deliver outstanding care—day and night.

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