Night Service Manager
Location: David Lewis,. Mill Lane, Warford. SK9 7UD
Hours: 37.5 hours (rota-based)
Reports to: Registered Managers
About the Role:
We’re looking for an experienced and passionate Night Service Manager to lead and oversee our residential night services.
This is a hands-on leadership role where you’ll be visible, present, and proactive, conducting regular night visits, supporting teams across services, and ensuring the highest standards of care are consistently delivered.
You’ll act as a key link between night teams, residential homes, and senior leadership—helping to create a safe, caring, responsive and well-led service at all times.
What You’ll Be Doing:
- Carry out regular night visits to residential homes, monitoring quality, practice, and compliance.
- Provide hands-on support and leadership to night teams across services.
- Act as Duty Manager on a rota basis, responding to incidents and emergencies.
- Ensure services are safe, effective, and fully compliant with CQC standards and legislation.
- Observe staff practice, provide feedback, and address performance issues.
- Support staffing, rotas, absence management, and workforce planning.
- Lead on quality assurance, audits, and continuous improvement plans.
- Work closely with Registered Managers, clinical teams, and multi-disciplinary professionals.
- Promote a positive, person-centred culture that values dignity, choice, and independence.
- Ensure accurate, secure, and up-to-date care records are maintained.
What We’re Looking For:
Essential:
- Experience in a leadership role within health & social care.
- Strong understanding of CQC regulations and safeguarding.
- Experience managing teams, rotas, and staff performance.
- Confident decision-maker, able to respond to complex or emergency situations.
- Excellent communication and organisational skills.
- Ability to work independently during night hours while supporting multiple services.
Desirable:
- Level 4 qualification in Health & Social Care and/or Management (or Level 3 with willingness to work towards).
- Experience working with adults with neurological or physical conditions.
- Knowledge of MCA, DoLS, medication management, and behaviour support.
What Makes You Stand Out:
- A visible leader who leads by example and motivates others.
- Calm, resilient, and able to handle the unexpected.
- Passionate about delivering high-quality, person-centred care.
- Able to build strong relationships with service users, families, and professionals.
- Committed to continuous improvement and professional development.
What You’ll Get:
- Competitive salary (dependent on experience).
- Ongoing training and career development.
- Supportive leadership team and collaborative culture.
- Opportunity to make a real impact across multiple services.
Why Join Us?
You’ll be joining a service that is committed to delivering care that is:
- Safe.
- Effective.
- Caring.
- Responsive.
- Well-led.
This is a fantastic opportunity to take on a high-impact leadership role at night, where your decisions and presence truly make a difference.
Apply Now:
Ready to take the next step in your leadership career?
Apply today and help us deliver outstanding care—day and night.